At Car Audio Centre we want to make shopping with us as convenient and as enjoyable as possible. We'd love to hear about your experiences with the contents of our web-site, our products and our services. If you would like to leave a Customer Comment, (whether good or bad!) please email us.
Thanks for the great advice on buying the Kenwood KDC-BT52U.
It arrived the next day and after fitting and using it for the last couple of days. I'm very happy with the choice and it works perfectly over bluetooth with my phone.
I'll recommend you to all my friends
I brought the In Phase IPS720I
so I could play songs from my iPhone in my car.
The unit arrived next day, was the cheapest around and worked perfect.
I just wanted to say thanks for the great service
Stephen Peters - Hull
Dear Car Audio Centre,
As service goes you are top of the pack, I placed an order on your website on Friday for next day delivery and was expecting the parcel on Monday but I was surprised when I got a knock on the door on Saturday morning and it was my car stereo. I was so impressed I felt I should say Thanks.
I just want to say a BIG Thank you to Mike, Lee and Phil at the Manchester Store.
They dealt with my indecisiveness and lack of knowledge with real professionalism, really going that extra mile to make my car system just right for me and what I need. I have to say they got it right for sure, The Parrot MKi9200 system I have installed now is a touch of genius and works like a dream.
I can't recommend them highly enough if you want good, honest and personal service. Including the 3 lovely cups of coffee!
Thanks again guys, brilliant service :-)
Leasa Fish – Preston
Apologies for the slow reply, was in London when this came and then my mailbox filled up with lots of support and I lost it.
Not really done much with the radio yet, as had no real car travel so not used it as much more than a radio and couldn’t find a micro SD card to update it.
SD card now acquired, so intend to update shortly.
BT will work with any phone for calls, but it won’t stream audio. So you need to attach an iPhone/iPod to do that. So really limited for non users of Apple.
Saying that, having a touch screen is really nice, and changing radio stations and general use feels much nicer than the old style touch screens in all other car audio.
It looks really really nice in the car. Just having it on clock looks great. But in general it feels more like a factory unit that the F30BT did.
Calls have been fine on the few I’ve received/made. But there is no useful phone home button like on the F30BT.
What I don’t like, is you can’t turn of the touchscreen beep and you have to say OK to the warning before it starts up every time you turn on the car!
Hopefully these will be fixed in the update, or a future one. Will let you know when I’ve played more.
Just sold the F30BT for £870 with iPhone cable! L At least there is no ebay/paypal fees to cover.
However despite the loss of having 3 different units and having to buy a new dashboard I’m I happiest with the solution I’ve ended up with. If only because it looks/feels so good. How fickle I am!
Got offered a Brera S at a great price last week. But just managed to talk myself out of it (as the 2.2 apparently will feel quite crap after my 240bhp tweaked diesel). So you nearly had to change it all again!
hi mike n team,just want to say a huge big thxs for yesterday.walkin into th shop in Manchester choosin system sortin out fittings bang it was in,job done!!all with in 30mins,great service guys.(even served a coffee)1very happy birthday girl blasting out th tunes on the way home......
Got all my stuff fitted yesterday in my Saab 9-3 as you know but just thought Id write you a quick email thanking you for your great service, expertise and professionalism!
The unit (Pioneer AVIC-930BT) looks like it should have been there straight out of the factory, the quality of the installation is amazing even though your lads have had to run wires through a lot of my car, you wouldn't know they had even been in there! Everything works perfectly including the Freeview (which I know can sometimes be twitchy in a moving vehicle) but so far I haven't even had any stuttering or signal loss whatsoever!
Not only that, the price I got the kit for was second to none! Couldn't recommend you guys enough and Ill be sure that I will because whoever sits in my car from now on will want that kit I've got!
Thanks again guys and Ill see you in the near future
I had a Pioneer Satellite Navigation stereo fitted into my VW Golf on bank holiday Monday at your Leicester Branch and I am very pleased with not only the unit, but also the excellent service I was given by the staff.
As the café over the road was closed I was given a cup of tea while I waited and the store manager showed me some options to improve the sound in my car by adding a sub-woofer and upgrading the speakers which is something I will be doing at later date (when I can afford it!).
I will definitely be recommending the store to my friends and will be back for the upgrade soon,
I called into the Birmingham store to check out the navigation systems on display and was given extensive demonstrations of all of them. The staff were very helpful and quickly confirmed they had all the equipment needed to install it in my MKV Golf and I could have it done while I waited. They had it installed in a few hours and provided me with coffee and suggested further ways of improving my audio system-for which I’ll be back in the near future!
The installation is spot on, no creeks or rattles, and the KW-NT30 navigation system they fitted is excellent and has made my job a lot easier and more enjoyable.
Many thanks and kind regards,
Experienced most excellent customer service today at your store in Tooting! All items were in stock and your staff was very helpful in setting up my stereo installation kit right on the spot.
Definitely recommend the place and will return.
Thank you very much for your time dealing with this matter, I have brought many items from you and will continue to do so.
Thanks car audio centre, my girlfriend loved her pink speakers.
Daljit Singh Birmingham
Fast Delivery and good service
Lilly Rycroft Middlesbrough
No enquiry, just e-mailing to say thank you so much for such fantastic service and speedy delivery of the speakers. Merry Christmas to you all.
Ken & Lesley Pinder
Just to say thank you for telephoning me to ask the type of car the stereo would be going in to and recommending the 'harness' (I think that's what you said). My son would have been disappointed were he not able to fit it, so thank you.
Also to confirm that you have my authority to take £9.99 payment for the item from the same debit card that paid for the stereo. If you need any further authorisation please let me know.
I would like to say a big thank you, the battery capacitor product arrived on time in in mint condition, thank you very much!!! Will be installing this saturday, and if no problems, which i am sure their will not be from what ive heard about you good reputation, i will be buying any car audio equipment from you in the future!!!.
I have just ordered a car stereo for my son as a gift and wanted to thank you for the most excellent service that I have received from you which is a rare thing these days.
From making an enquiry by telephone where the gentleman I spoke to was very helpful and informative to ordering which was simple and the prompt arrival of my goods via courier today.
After I had placed my order, someone kindly telephoned me to suggest I may need another item to enable us to install the car stereo which actually was not necessary, (because I gave the wrong vehicle details!!) and today after receiving the order I spoke to a young lady to discuss this who determined, with the right information supplied and through her taking the time and effort to find out and helping me that I indeed did not anything else and so she telephoned me to tell me this thus saving me money.
What a great service.
I hope the CD player performs to the standard of the supplier – we shall find out on Christmas day!!
Thank you once again – it has been a real pleasure doing business with you.
Thank you very much for the flexibility and serivce you have extended to me, it is very much appreciated.
Thanks Andy, I do like the look of the In-phase ones.
I'll check the sizes for and then I'll probably be in touch.
All the best
Thank you for the parcel it arrived promptly and was fitted the same evening and is working fine.
H GUYS i bought i phaze stereo from you guys that was ex display and its awsome :) but i was wondering if u had any ex display front door speakers i could buy? and is there any way anybody from this store could fit them or do u just delver goods? thanks a
I would just like to thank all the team for a fantastic service that i have recived from you company, from placeing the order right through to the delivery of my item i have been kept up to date with the progress all the time. I would like all the staff that delt with this order thanked and i will have great pleasure in highly recomending you company to others Once again many thanks
I am so happy with your service & product. The stereo is great and the shipment reached Brussels in time. Many thanks again. You are very professional.
Thanks for that. I spoke to Afzal this morning and I am taking the car in tomorrow to have an Alpine CDE-104BTi fitted. Just to let you know I work in a similar industry selling specialist brown goods and I wanted to congratulate you on your service so far. The way a company responds to an e-mail and deals with telephone enquiries dictates how a customer will be treated long term.
I will let you know how the fitting goes!
Thanks, Andy, for the advice on how to get a headphone outlet from an autoradio.
i recive my item so fast and perfect quality. thanks a lot
I would just like to let you know of the brilliant service I received at your Tooting branch, the two guys were there were extremely helpful; not falsely friendly but sincere and genuinely interested getting me the bits and bobs I needed. It's not often I feel compelled to write an email or letter of praise but I left this store last week feeling very happy, not only over the products I received, but because of the service - which I found perfect.
Could you please send my thanks onto your Tooting branch?
I Went To Your Birmingham Branch On Pershore Rd And Was Treated Very Plesently And Politely.The Man There (I Think He Was The Manager)Was Very Helpful He Sorted Out All My Needs,The Stereo He Sold Me Was Brilliant.You Were A Lot Cheaper Than Halfords And A Lot More Helpful.I Would Definatly Use This Shop Again And Recomend All My Friends To.Just Thought I Had To EMail You To Let You Know.Thanks For A Brilliant Service.
Thak you, y have received the clarion vma773 in good conditions, and its already working, thank you also for fast delivery. To the manager give my congratulations.
I just wanted to say a huge thanks, my ne stero is great, fitted eaisly and sounds awersome. i did have difficulty pairing my phone to it but then i wathced your video and it worked. thanks
Hi Car Audio Centre,
Excellent service, ordered my speakers on Wednesday afternoon. Arrived first thing in the morning. that is less than 24 hours delivery. Can't beat that. On top of that, they offer 14 day money back. That actually what makes me order with them as I know that if I got any problem, I can return it within 14 days. Sweet.
Hi Car Audio Centre,
Thank you for the great advice and the excellent fitting job on my BMW 330ci, Gary recommended a fantastic set up, it was £500.00 more than what I wanted to spend but it sounds truly unreal. The guy from we fit 4 u did a good job and has my pioneer avic x3, speakers and woofer fitted in just 4 hours. % start service, fast delivery,
Thanks, I've just taken delivery of this order -that was a perfect internet shopping experience :-)
One thing I need to know before ripping off the packaging is will this unit allow me to use the built-in on-stalk volume controls in my Renault Kangoo?
Received today, thank you. Very good service.
Brilliant service... less than 24 hours from placing order !!! Sincere thanks.
Firstly let me apologise for not ordering much…….but the service that I received was second to none, the delivery was so quick considering I live in Guernsey in the Channel Islands. Also the price that I paid for the quality of product was outstanding.
Many thanks and I hope to order again shortly
heya i ordered a cd player of you and i think it an excellent bit of equipment and it working well thank you very much for supplying me with this lovely working equipment
car audio centre is the best place to buy your audio; low low prices, loads of bargains and special offers going on PLUS their site does reviews on all the items from actual customers so you know what to get!!!!
great place to go
Good quality products at really affordable prices, far better than anywhere like Halfords. The delivery is good too!
good deals. once i replace my car, i will need a new front end and sub package.
I would like to thank you for the prompt and attentive service that you and your company have given me over the past 2 weeks. I have been messed around from Car Audio Direct with the false promises of when I would receive my order within 1 day of placing my order with your company I received the goods. Recommendations go without saying, I have already made 4 introductions to your sales person Walter and he has delivered the same level of service I have been accustom to.
Once again Thank you Blain.
Dr. Rupert Angoda
To Whom It May Concern:
I would just like to thank you and your team for the excellent service that I got with your company.
Really pleased with the unit that I ordered which came yesterday so am ordering another for my son.
He has an old Mercedes 190
Thx – Brian
great service great product many thanks
Thanks for the quick delivery
I ACTUALLY RECEIVED THE STEREO NOW WHICH WAS ON WEDNESDAY, THANKS FOR GETTING BACK TO ME, AND GREAT PRODUCT!!! WILL BE DOING SOME MORE SHOPPING WITH CAR AUDIO CENTRE!!
KIND REGARDS DAN.
i received my order this morning fast service thank you
Thnks for your help .I ordered the units you suggested on Monday at 15.30 and they were delivered the next morning fantastic .I fitted it on Wednesday and very pleased with it .Thank you for a great buying experience .
To Car Audio Centre,
Many apologies for my impatients. Arriving home from work today there was a rather large sized package awaiting my doorstep. The contents appear to be in very good working order and later this week they will be featured in a photoshoot.
Once again many apologies, hopefully this one off incident will not see any repercussions
Another satisfied customer
After taking your advice I went back to consult the dealer who sold me my car, and sure you were correct they overcharged me by £500.00 on the Pioneer sat nav, Thanks for that I got £500.00 back and I would defiantly recommend car audio centre and most of all Blain as you did not have to spend 1 hours on the phone and not get a sale.
Miss. Lara Jullian
Just a quick note for the money you saved me, my insurance company were very happy to save £100.00 compared to their normal supplier.
All I would like to say is Fast Fast and very Fast!!!!!!!! I used to use car audio security and you make them seem like they still run on steam!!!!!!!
goods arrived today and everything fine.well done on excellent service and keep up d good work!
Thanks for the very quick turnaound on this, I've recieved the replacement new stero and it all works great.
Got good advice on the phone, ordered on the web, items arrived less than 24 hours later!
Great service, keep up the excellent service!
I just wanted to mention the great service I got from the staff at your Birmingham branch, particularly Graham (OK, and Lucy!).
Despite a number of obstacles beyond their control, I ended up with everything I asked for and all provided with patience and care.
Damn good customer care - it makes a real difference.
Although I've mentioned this to them in person, I reckon others should know.
Thank you car audio centre for a fast and efficient service, I have used one of your competitors before and had an absolute nightmare trying to receive my parcel, I would highly recommend you again and again PS Mark Stacy say thanks for fixing his problem with his Pioneer subs, and I might buy one my self, Please call Me.
Just a quick line to say how impressed I was with Gary.I have bought a Clarion MP3 player + blue tooth kit and stalk adapter.I took delivery later than promised and it also seems to be faulty.When I called I was in a pretty bad mood but Gary assured me there wouldn't be a problem and told me to dis-mantle everything and he would send someone to collect it, your engineers would then test the product and if faulty send a new one.I'd only just finished packing the product and there was a driver at the front door to collect it.All this was within 90 minutes!Great service!
I'm in the music business and I will recommend your company to everyone.
On Friday I purchased an Alpine 9850ri for my Civic Type r from your Cheetham Hill branch and was very pleased at the service and knowledge of the staff! They were very helpful and very knowledgeable on all aspects of car audio including installation! Just thought I would drop you a mail to say thanks for your help and I will definitely be back soon!
Thank’s for taking the time to talk to me about my system, I have had it all delivered and it looks great, I will be using your advise and traveling down to Car Audio Centre Manchester to have it all fitted. You guys really know you stuff, I have did check those magazine reviews and you were right the gear is exactly what you say it is. I was very impressed with the speed to the delivery. I hope the car audio centre Manchester like donuts because that the least I can do for your great advise and service.
Riki Mcleman, New Castle
just lyk tae say cheerz guys, absoloutly amazin serivice and ultra fast delivery, cheerz guys uve made me 1 happy cruiser :D
Dear Car Audio Centre,
I paced and order on your website on Monday the 21st at 4:30pm and I have just had my goods delivered Amazing. That’s less than 24 hours. I will be ordereing the rest of my system from you.
Package received in good order.
Thanks very much for the service.
Just a quick note to say I have received the headunit, and that I am very impressed with the level of service you guys have provided.
Unbelievably fast delivery time too. Only 2 days from ordering, to my front door!
Hi guys, I have just returned home after a visit to your Pershore Road Store and WOW it is like Aladdin’s cave. I would like to say thank your for the great service and the coffee and cakes I had while I was waiting for my system to be installed. Great speed and a lot of characters in the store.
Rajinder Singh, Wolverhampton
Thank you for the fast and proficient way in which you have handled my complaint, most companies would have not handled it in the manor of which you have. I will certainly use car audio centre again.
Kate Harrison, Shropshire
Just got my delivery and very impressed with the equipment you have recommended.
Stu Adams, Mansfield
Mr WM Proctor,
What a fantastic service! I placed my order around 4:00pm on Thursday afternoon thinking I would receive the Pioneer AVIC X1R in 2-5 days as quoted on your site; I was flabbergasted when the UPS delivery man woke me up on Friday morning to deliver my AVIC X1R. I would like to thank the team at the car audio centre.
Just phoned them and he solved the problem straight away, great service.
Thanks for your help, will defiantly look to use you guys in the future.
Yes thank you tom i received it a few days ago. The product is absolute top class. Yet another great experience with you people will be recommending you to all my friends and family.
Thank you for all the help from you personally it was greatly appreciated.
Just wanted to drop a quick email to say thanks! I was a new buyer from you until a couple of weeks back when I ordered a Sub and Speakers deal. My speakers were not in stock so I was upgraded to another set (very kind!). Since then I have placed an order on some of the larger speakers for the front of my car as I was so impressed. Also, an immensely quick delivery service. Ordered Midnight on Weds and received my speakers this morning (Friday). I would recommend you and will definitely purchase from you in the future. Many Thanks all.
Dear Car Audio Centre
Placed an order Thursday got it Monday, Very happy with the delivery times... it was the wrong one but you have dealt with it very well and I should get the right one Friday.
Very good service and you dealt with my problem very well.
Still a happy customer ;-)
I have today received my order, fantastic speed of processing and dispatch thank you.
Just a quick e-mail to say thank you for your excellent service. Delivery was speedy and your products are very cheap!!!
Just a thanks for the fast no hassle service that i had. highly recomended. will be using you again.
John Turner Oxford
Hi, i would like to thank you for the fast and very efficient service.. I ordered Clarion mp3 player on friday, it arrived tuesday. Excellent and well pleased.
Just a Note to say that the service was excellent and quick delivery as well keep up the good work.
Jim Gray Scotland
Just to let you know that following a call to Andy this morning where he advised me to connect the blue/white remote wire at the back of the unit, the MP3 player now works in my car. Please pass my thanks on to Andy in your technical department.
Its not often people take time out to say thank you.
So heres a big thank you to Necia and her colleagues for the service and help you provided on my recent purchase.
I would be more then happy to recommend.
To all at Car audio Centre,
I was very unsure about what to buy when I can across your website, I was looking for a box for my car and looked at all the ones in Max Power. Its only when I called you that you sent me in the right direction. I have a ford KA and was recommended from another company to get a 15” but when I called and you asked all about my situation you reconmemded the Alpine SWD 1600 under seat box.
Great it does exactly what you said.
Once again I would like to recommend you.
Dear Car Audio centre,
Just a quick thank you for the speed of the delivery of my Pioneer Avic X1R. I was not expecting to have the unit the day after I ordered it. Great company.
P Hilton. Halifax
To everyone at Car Audio Centre,
This is just a quick e-mail to say a BIG THANK YOU for your prompt and speedy service in replacing my speakers for me. I sent back the faulty ones on Monday and received the new ones today – a fantastic turn around time! This now means I can install them tomorrow and my car is ready for university. I was worried they would not be here in time and I would be 2 speakers down at uni!
I will be buying from you again in the near future! Customer Service is obviously a high priority of yours and I am very impressed by your service.
I will be looking for a car amp and sub for my 2002 Renault Clio. If you could recommend any that would be great.
Once again many thanks and keep up the great work!
i recently purchased some products from your site Order number: CAC768508699
they arrived promptly and all well packaged and the servis was second to none.
Just wanted to say thank you. I only ordered the Stereo on Tues evening and have received it today - brilliant service.